Privacy Policy

1. Introduction

This Privacy Policy explains how BENJIPUNK LLC collects, uses, stores and protects personal information when you visit our website, contact the studio, request a quote, book a project or otherwise interact with our business. The policy is written in plain English so that a reader can understand it without legal training, and it applies to every page of this website, to messages sent to our office, and to the working relationship we build with clients.

The website and the studio are operated by the developer and designer known as BenjiPunk, working through BENJIPUNK LLC. Where this policy refers to the Company, it means BENJIPUNK LLC together with the people who design, prepare and produce work on its behalf. Where the policy refers to the studio, it means the working space and the practice of street poster, sticker and paste-up design carried out from Providence.

We believe that privacy is part of good craft. A poster studio handles names, dates, contact details, artwork and sometimes sensitive commercial plans, and none of that should move around without a reason. This document describes the reasons we have, the limits we set on ourselves, and the choices available to you. If any part of it is unclear, please write to us and we will explain it.

BENJIPUNK LLC
470 W 15 S Unit F302
Providence - 84332-6128
United States (US)
Email: office@benjipunk.buzz
Phone: +19568073655

2. Who We Are

BENJIPUNK LLC is a limited liability company registered in the United States and operating from 470 W 15 S Unit F302, Providence - 84332-6128, United States (US). The Company designs gig posters, sticker sheet runs, paste-up print sets, album cover art, band merch graphics and street team kits. Our work is industrial and cultural at the same time: we serve professional clients in design, promotion and entertainment while keeping the practical habits of a small studio.

For the purposes of applicable data protection law, the Company acts as the controller of personal information that it collects directly through this website and through its normal business correspondence. In a few situations the Company may act as a processor for a client, for example when preparing a mailing list or handling artwork that contains information about other people. In those situations the client remains responsible for the original collection and for providing notices to the people involved.

The Company does not run a data brokerage, does not sell customer lists and does not operate advertising networks. Information that reaches us is used to answer messages, prepare work, deliver work and keep a lawful business record.

3. Scope of This Policy

This policy covers personal information processed in connection with this website and with the studio services described on the Services page. It covers visitors who only read the site, prospective clients who send a message, clients with an active project, suppliers and production partners, and people who appear in artwork or reference material that a client supplies to us.

The policy does not cover websites that we link to, social platforms where our work may be shared by others, or the internal systems of a client. Those services have their own privacy notices, and we encourage you to read them. The policy also does not cover anonymous business information that cannot be linked to an individual, such as aggregate counts of page views or general notes about which services are requested most often.

Where a specific project involves a separate written agreement with different privacy terms, that agreement takes priority for the information it names. This policy fills any gap that the agreement leaves open.

4. Information We Collect

We collect only the information that a working studio needs. The categories below describe what that means in practice.

4.1 Information you give us

Identity details such as your name, the name of your band, venue, label or organisation, and your role in that organisation.
Contact details such as an email address, a telephone number and a postal address when you ask us to send or receive physical items.
Project details such as show dates, venue names, lineups, wall locations, print quantities, deadlines and budget ranges.
Content you send us, including artwork files, photographs, reference images, text, logos and any notes about the work.
Billing details that a client provides for an invoice, including a business name and a billing address. Payment card details are not collected by this website.
Correspondence, including the content of emails, messages sent through the contact form and notes taken during calls or visits.

4.2 Information collected automatically

Technical information such as the type of browser and device used, the operating system, screen size and preferred language.
Network information such as an internet protocol address and a general region derived from it, used for security and for keeping the site available.
Usage information such as pages viewed, links followed and the time spent on a page, collected in aggregate form.

4.3 Information from other sources

We may receive information about a project from a promoter, a band manager or a production partner who introduces a client to the studio. In that case we use the information only to respond to the introduction and to prepare the work, and we confirm the relevant details with the client before a project begins.

We do not ask for sensitive categories of personal information such as health records, biometric identifiers or information about religious belief. If a client accidentally sends such information, we delete it where the project does not require it and where deletion is lawful.

5. How We Obtain Information

Most information arrives when a person chooses to make contact. The contact form on this website does not store messages on a server. Instead it prepares an email in the visitor mail program, and the message reaches the studio only when the visitor sends it. This design keeps the website simple and reduces the amount of data that our hosting environment holds.

Information also arrives when a client replies to a quote, when a production partner confirms an order, when an invoice is issued, and when a visitor makes a telephone call. Server logs record basic requests so that the site can be maintained and protected, and those logs are reviewed only when there is a technical or security reason to do so.

We do not buy contact lists, we do not scrape names from public profiles, and we do not create profiles of people who have never contacted the studio.

6. Purposes of Processing

The Company uses personal information for the following purposes, each tied to a concrete business need.

To answer questions about services, availability and pricing.
To prepare quotes, estimates and project schedules.
To design, review and deliver posters, stickers, print sets, covers, merchandise graphics and street team kits.
To communicate during a project, including proof rounds, approvals and production updates.
To issue invoices and keep accounting records required by law.
To protect the website and the studio from fraud, abuse and unauthorised access.
To improve the clarity of the website and the usefulness of the service descriptions.
To keep an archive of approved files so that future runs are accurate and efficient.
To comply with legal obligations and to establish or defend legal claims.

We do not use project information to train unrelated systems, and we do not publish client work outside the arrangements agreed in writing. Where a portfolio display is useful, we ask first and we respect a refusal without any change to the service.

7. Lawful Bases

Where data protection law requires a lawful basis, the Company relies on one or more of the following.

Contract: processing needed to prepare or perform a project that you have requested.
Legitimate interests: answering enquiries, running the studio, protecting the website and keeping business records, balanced against your rights and freedoms.
Legal obligation: retaining accounting records, responding to lawful requests and meeting tax or regulatory duties.
Consent: optional communications, such as a seasonal studio note, which you may withdraw at any time.

When we rely on legitimate interests, we consider the nature of the information, the reasonable expectations of the person involved and the availability of a less intrusive alternative. If the balance does not favour the Company, we do not proceed with that particular use.

8. Cookies and Similar Technology

This website is built as a small set of static pages and does not set advertising cookies. A limited amount of local storage may be used by the browser to remember that a visitor has already viewed a page section, and that information stays on the visitor device. It is not transmitted to the Company.

If we add a measurement tool in the future that relies on cookies, we will describe it here and, where the law requires it, ask for permission before the tool runs. Visitors can also block or delete cookies through browser settings without losing access to the core content of the site. Blocking cookies may affect small conveniences but will not prevent a message from reaching the studio.

9. Measurement and Analytics

The studio reviews aggregate information about how the website is used, for example which service descriptions attract the most attention and which pages are visited together. This review uses counts and broad categories rather than individual profiles. The purpose is to improve the writing, the navigation and the accuracy of the service pages.

Where a third party measurement service is used, we configure it to avoid advertising features and to avoid collecting more detail than the review requires. We do not attempt to identify a visitor from measurement data, and we do not combine measurement data with information sent through the contact form.

11. Service Providers and Partners

A street poster studio depends on other hands: printers, paper merchants, die cutters, apparel suppliers and couriers. Each of these relationships can involve limited information. We select partners with care, keep the exchanged details narrow and prefer partners who can explain their own handling practices in plain terms.

When a client works with a production partner that the client chooses, the client controls that relationship and the partner may contact the client directly. In that case the partner privacy notice applies to the partner handling. The Company still protects the information it holds and still requires that no partner receives more than the job requires.

12. International Transfers

The Company operates from the United States, and information is normally stored there. Some service providers may process information in other countries, particularly when a client is located elsewhere or when a production run is fulfilled near the place where posters will be used.

When information moves across a border, we take reasonable steps to ensure that the receiving party is bound by suitable protections. Those steps can include contractual terms, a review of the provider security practices and a limit on the amount of information transferred. If you would like to know more about the safeguards that apply to a specific project, write to the studio and we will explain them.

13. Data Retention

We keep information only as long as a clear need continues. The periods below describe the normal practice of the studio.

General enquiries that do not become projects are usually deleted within twelve months of the last exchange.
Project correspondence and approved files are kept for the life of the working relationship and for a reasonable period afterwards, so that reprints and later runs stay accurate.
Accounting and tax records are kept for the period required by applicable law, which is often several years.
Server logs are kept for a short period for security and troubleshooting and then discarded.
Marketing consent records are kept while the consent is active and for a short period afterwards as proof of the choice made.

When a retention period ends, information is deleted or irreversibly anonymised. Where a long archive is genuinely useful, as with a tour poster series that a client may reprint, we explain the reason and keep the archive limited to the files that serve that purpose.

14. Security of Information

The Company uses administrative, technical and physical measures to protect information against loss, misuse and unauthorised access. Measures include restricted access to studio devices, encrypted connections for the website, careful handling of transfer files, and a habit of keeping only the documents a project needs.

No system is perfect, and no studio can promise absolute security. If a security incident affects personal information, we will investigate promptly, take steps to reduce harm and notify affected people and relevant authorities where the law requires it. We will describe the incident honestly rather than conceal it behind vague language.

Visitors also have a part to play. Please send artwork through a link or a transfer service rather than embedding private files in a public message, and let us know if a message claiming to be from the studio looks unusual. The studio will never ask for a password over email.

15. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights.

The right to know whether the Company holds information about you and to receive a copy.
The right to correct information that is inaccurate or incomplete.
The right to request deletion where the information is no longer needed or the processing is unlawful.
The right to restrict or object to certain processing, including processing based on legitimate interests.
The right to receive information in a portable format where that right applies.
The right to withdraw consent at any time where consent is the basis for processing.
The right to complain to a data protection authority in your region.

To exercise a right, contact the studio using the details in this policy and describe your request. We may ask for enough information to verify that the request relates to you, but we will not ask for excessive proof. We aim to answer within thirty days and will tell you if a lawful reason prevents us from acting in full. Exercising a right will never change the quality of service you receive.

16. Privacy for Children

This website and the studio services are intended for adults and for organisations. We do not knowingly collect personal information from children under the age of thirteen. If a young music fan sends a message because of an interest in a band, we may answer in general terms, but we will not keep detailed personal information about that person.

If a parent or guardian believes that a child has sent personal information to the studio, please contact us and we will delete it. Where a school or youth programme commissions work, the programme is responsible for obtaining any consent that the law requires, and the Company will cooperate with reasonable requests to reduce the information it holds.

17. Marketing Communications

The Company does not run a bulk newsletter by default. From time to time we may send a short seasonal note about the paste-up calendar or about a change in the service bench. Such a note is sent only to people who have asked for it or who have an active professional relationship with the studio, and every note includes a simple way to stop receiving them.

An unsubscribe request is honoured promptly. A person who stops receiving notes continues to receive messages that are necessary for an active project, because those messages are part of the service rather than marketing. We do not share mail lists with other studios or promoters.

18. Third Party Links

Pages on this website may link to venues, bands, printers or platforms that are not operated by the Company. Those links are provided for convenience and do not imply control over the destination. Once you leave this website, the privacy notice of the destination applies, and its practices may differ from ours.

We try to link only to places that are useful and reputable, but we cannot guarantee the content or the security of an external service. Please review the privacy notice of any site before sending personal information to it. If a link on our site seems to point to something harmful or misleading, tell us and we will review it.

19. Changes to This Policy

This policy may change as the studio grows, as services are added and as the law develops. When a material change is made, we update the effective date at the top of the page and, where the change is significant, we describe the change in a short note near the beginning of the document.

Previous versions are kept in the studio archive for reference. If you have an active project, we will tell you directly about a change that affects the handling of your information. Continuing to use the website after a change means that the updated policy applies to later interactions, while the policy in force at the time of an earlier project continues to govern the information collected for that project.

20. How to Contact Us

Questions, requests and concerns about privacy are welcome. Please write to the studio using the details below and mark the message as a privacy request so that it reaches the right person quickly.